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Shipping

THATMMASHOP deals with a wide network of factories, brands and distributors. As such, shipping differs for each product. Do note that all orders comes with FREE INTERNATIONAL SHIPPING WITH TRACKING. We have opt for the most cost effective shipping so that shipping comes at no cost for you, the customer. 

I made an order, upon checking out, there is no shipping options. 

All orders with us comes with FREE SHIPPING WITH TRACKING. As our products ships direct from our network of factories, brands and distributors all over the world, we've absorbed the shipping costs so as to make your shopping experience more enjoyable!

How long will my order take to get to me? 

The shipping time varies from one location to the other from one product to the other. Not every product ships out from the same warehouse, so you may receive many packages for an order containing many products. While shipped, you will receive an email with your tracking information. THATMMASHOP will not be responsible for your destination country customs delays or charges, or for orders held by your local customs laws.

Generally shipping takes roughly the following time frame after processing;

Apparel
Asia - 3 to 4 weeks +/-*
North America/Canada - 1 to 2 weeks +/- *
Europe/Rest of The World - 3 to 4 weeks +/- *

All other products
Asia - 2 to 3 weeks +/- *
North America/Canada - 3 to 4 weeks +/- *
Europe/Rest of The World - 5 to 7 weeks +/- *

Do note that this is highly dependent on the customs and importation process in your country. Please note during the holiday season that these time frames may be affected. Do also note that do not have any control on customs delays, holidays or on shipping companies’ logistics management. We do offer tracking for most of our products so you can track the movement of your product, however should you have any issues, please do contact us

I just made my order but there is no tracking?

Print on Demand products like our apparel requires a processing period of up to 5 working days after which the factory will prepare your order for shipping, thereafter a tracking number will be sent to you via email. 

Other products which ships direct from our partnering factories, brands, distributors and retailers also requires a processing period of up to 5 working days after which your order will be shipped out and a tracking number will be sent to you via email. 

As a general note; please allow a processing period of up to 5 working days. 

I ordered 2+ products, but only received one, where's my order?

When you order multiple products at a time, they may be shipped separately due to the fact that we have separate warehouses for our product range. Do not worry, your order will arrive.

I have a question but it is not answered here.

Please contact us