>
FAQs

FAQs

What is THATMMASHOP?

To know more about THATMMASHOP, do check our our About Us page. 

Where are your orders being fulfilled from?

We are working with our reliable print partner in Singapore, all orders are fulfilled from Singapore.

Do you ship to outside of Singapore?

Yes, we do ship outside of Singapore. 

How much is shipping to my country?

Cost and methods of shipping will be shown during checkout. Likewise you can check our shipping information

What mode of payment do you accept?

1.) Credit/Debit Card via Paypal.
2.) Bank Transfer/Paynow for Singapore based customers.

How fast will i received my order after making payment.

Printing and processing takes anything from 3 to 5 working days depending on the queue for print upon confirmation of receipt of payment. Thereafter it will depend on your choice of delivery. If you should need the item urgently, there is also a rush order option available during checkout.

I wish to self collect, any options?

There is no self collection option available.

Do you have a physical retail shop?

We do not have a physical retail shop.

Why is the print on my apparel bigger/smaller than what is shown on the website?

All visuals on our website are digital mockups and our apparel are DTG printed, thus the print will appear bigger on the smaller size apparel and smaller on the bigger size apparel. 

What is your return/exchange policy like?

Please refer to our Returns Policy.

I want something but i don't have the funds yet, can you reserve for me?

We do not have a reservation policy.

 I need to know the measurement of the apparel.

Measurements of the apparel is available on all product pages, below the Add To Cart button. Please note that our T-Shirts are of Asian sizing and our Tank Tops and Muscle Tanks are of US sizing. Kindly refer to sizing chart before placing an order. 

 I am a fighter and i would like to have a walkout tee.

Please refer to our Affiliates submission form or contact us via our live chat, email or contact form.

There is a design you have that i like but i would like it on a Tank Top or Hoodie instead, are you able to do it?

Yes, that is possible, contact us via our live chat, email or contact form and talk to our customer service executives.

I have a custom design that i want to print, is that possible?

Yes, that is possible, we do custom prints as well, contact us via our live chat, email or contact form and talk to our customer service executives.

Do you offer discounts?

We do not offer discounts, however if you send us a photo of you wearing the apparel, we will send you 5% back, contact us via our live chat, email or contact form and talk to our customer service executives for more details.

I am making payment but why is the payment to Cottony?

Cottony is our printer partner and they will be handling payment for us while we concentrate on serving you the best we can.

I have a question but it is not answered here.

Email us.

 

Your cart is empty

Select Currency

{CC} - {CN}